Salesfloor is a company that provides Salesforce automation, customer relationship management, and other services. They are one of the leading Salesforce partners globally, with offices all over the globe. The Company offers an array of products to help you grow your business, including industry-specific solutions for marketing, sales, service management, commerce and more. This article will give you insight into what the company does and pricing information so that you can determine if they are suitable for your needs!
Salesfloor is a mobile clientele, virtual selling, and mobile checkout platform designed for store associates to personalize customer experiences.
It's technology platform empowers retail associates to create their personalized version of the retailer's e-commerce site, offering customers a seamless shopping experience across multiple channels.
Its omnichannel integration allows customers direct access to store associates, revolutionizing customer experience!
It is a new start-up company specializing in creating state-of-the-art Sales Floor Management software. It aims to help companies increase productivity and efficiency by providing them with powerful Sales Floor management tools.
The team has extensive experience in this field; having worked at some of the top companies globally, including Oracle, SAP, and IBM. They also have over 100 years of combined experience as salespeople!
Salesfloor was founded in 2005 by Brian Balfour, who is their CEO today. It is a company that provides Salesforce with CRM and customer support software.
The company has offices in San Mateo, CA; New York City; Dublin, Ireland; Sydney, Australia; and Tokyo, Japan. Salesforce customers can integrate their CRM with their offerings to offer better service to their customers while also increasing sales efficiency.
Salesfloor is a Salesforce partner, and its customer base also includes Salesforce. The company was founded in 2010 by CEO Jonathan Cohen and CTO Adam Shulman.
The company has raised $32 million from investors, including Accel Partners, Bessemer Venture Partners, FirstMark Capital, Google Ventures, Lightspeed Venture Partners, NEA, RRE Ventures, and SV Angel.
Associates use it to create an online storefront, a personalized version of the retailer's e-commerce site, where customers can connect and shop online directly with their store associate at any time.
After browsing in-store, undecided shoppers can continue their shopping journey on the platform from the comfort of their own home and pick up where they left off in-store.
They also allow customers to buy items online that are not currently available in-store, such as special order sizes or out-of-stock products.
If a customer wants to return an item purchased online, they can bring it to the store and receive a refund just like any other product bought in person.
Technically, yes. It is a Salesforce partner that specializes in Floor Management software. As part of this, they offer CRM and customer support software.
However, the company offers much more than just CRM functionality. They have a full suite of products designed to help retailers manage their sales floor operations more effectively.
The company makes it easy to use their software with its intuitive user interface. The application has many features that allow you to optimize your sales floor operations.
It includes scheduling, forecasting & planning, purchase orders and returns, receiving & tracking inventory in real-time, optimized labour management tools for employees on the sales floor, point of sale integration for items sold throughout the store or online (including Shopify).
There also is customer service support via phone/email/chat system within their CRM platform, which syncs automatically across devices so an employee can be working from any location at any given time without compromising ease of communication between them and their customers.
There are four different types of packages available that cater to various business sizes and needs. Salesfloor Shop, Salesfloor Plus, Salesforce Essentials, and Salesforce Enterprise are package options with varying prices and features that cater to different customer types.
- Salesfloor Shop: $100/user/month
This package is designed for businesses to integrate their online sales with their in-store sales operations. It has all of the features of the essentials package plus additional tools for online retailers such as abandoned cart recovery, order management, shipping integration, and more.
- Salesfloor Essentials: $50/user/month
This package is designed for small businesses that want to manage their sales floor operations without breaking the bank effectively.
It includes essential features such as scheduling, forecasting & planning, purchase orders and returns, receiving & tracking inventory in real-time, optimized labour management tools for employees on the sales floor.
- Salesforce Enterprise:
This package is designed for larger businesses who want to have all of the features of Essentials and additional features.
The features include customer service support via phone/email/chat system within their CRM platform, which syncs automatically across devices so an employee can be working from any location at any given time without compromising ease of communication between them and their customers.
It also includes Salesforce's Chatter feature, allowing team collaboration on projects or tasks.
- Salesforce Plus: $250/user/month
This package is designed for businesses who want to have all of the features of Salesforce Enterprise and additional features. Features such as Shopify integration allow you to manage your online sales in one place, automatic syncing of customer data across devices so that employees have access to a customer's purchase history and contact information from any device, and more.
You can find an extensive pricing calculator on the website that will help you determine which package is best for your business size and needs. All packages include a free trial!
The cost depends on which package you choose and also how many users you need. The packages range from $50 per user/month to $250 per user/month. There is also a free trial available to test out the product before making a purchase decision.
Pricing:
- $50/user/month for essentials
- $100/user/month for essentials & Shop
- $250/user/month for Plus
There is a free trial available so that you can test out the product before making a purchase decision. The team will walk through this with you during a demo, another opportunity to learn more about the Sales Floor! The Company has an extensive pricing calculator on their website where you can get all of these specific numbers and compare them to what other CRMs would cost in your situation.
You can integrate with Shopify, one of the most popular eCommerce platforms used by small businesses today. With Salesforce's Chatter feature, team members can collaborate on projects or tasks across devices without having to email and forth or copy and paste information between apps. The Software also has Salesforce's Service Cloud, allowing customers to communicate with you either through the company or directly via email/phone chat in your CRM system that syncs across devices.
Marketplace
The Marketplace is a Sales Channel Partner Program, allowing users to shop on popular eCommerce sites like Wayfair and Zulily. You can also use the Marketplace to search their catalogue of over 100 million products in various categories such as home goods, apparel, shoes & accessories, baby & kids items or electronics.
Still not sure? Check out alternatives below:
Salesforce Essentials
This package is designed for businesses who want to have all of the features offered as well as additional CRM functionality. It includes customer service support via phone/email/chat system within the CRM platform, which syncs automatically across devices so an employee can be working from any location at any given time without compromising ease of communication between them and their customers. It also includes Salesforce's Chatter feature, allowing team collaboration on projects or tasks.
Shopify Plus
Shopify Plus helps online retailers manage, market, sell & deliver anywhere in the world with access to one of the most potent back offices ever built. This package is ideal for small business owners looking for a complete eCommerce solution that includes payment processing to order management and shipping. Plus, with Shopify's, businesses can manage their online sales in one place and have all of their customer data automatically synced across devices.
BigCommerce
BigCommerce is a platform designed for businesses looking to start or expand their eCommerce presence. With features such as built-in SEO, abandoned cart recovery, unlimited products and bandwidth, and more, BigCommerce provides small business owners with the tools they need to succeed online. And with the integration with Bigcommerce, retailers can manage their online sales in one place and have all of their customer data automatically synced across devices.
Magento
Magento is an open-source platform that gives businesses the freedom and flexibility to create a unique eCommerce experience. With Magento, retailers have unlimited design possibilities, powerful features for managing orders and customers, and more. And with integration with Magento, businesses can manage their online sales in one place and have all of their customer data automatically synced across devices.
Volusion
Volusion is a platform that helps businesses create and manage their eCommerce store. With features such as unlimited products and bandwidth, built-in SEO, fraud protection, and more, Volusion provides small business owners with the tools they need to succeed online. And with the integration with Volusion, businesses can manage their online sales in one place and have all of their customer data automatically synced across devices.
Wix
Wix is a platform that helps businesses create websites without learning to code. With Wix, companies can choose from over 500 templates, add features like eCommerce or contact forms, and publish their website with just a few clicks. And with Wix, businesses can manage their online sales in one place and have all of their customer data automatically synced across devices.
Weebly
Weebly is a platform that helps businesses create websites without learning to code. With Weebly, companies can choose from over 500 templates, add features like eCommerce or contact forms, and publish their website with just a few clicks. And with Salesfloor's integration with Weebly, businesses can manage their online sales in one place and have all of their customer data automatically synced across devices.
The Executive Team includes the CEO, COO, and six Directors of different departments. It is proud to have a team with experience in eCommerce, retail, technology, and more.
The CEO is an experienced entrepreneur who has started and sold several businesses. He has a background in eCommerce and retail and brings this knowledge and its clients.
The COO has a background in technology and finance, bringing knowledge from these industries to Salesfloor and its clients. She also founded an eCommerce business that sold over $15 million worth of products per month at one point.
The Director of Sales (eCommerce) has over 12 years of experience working in eCommerce. He has worked for some of the largest eCommerce brands in the world and brings this knowledge.
The Director of Sales (Retail) has over 20 years of experience working in retail. He has worked for some of the largest retailers in the world and brings this knowledge.
The Director of Technology has over 20 years of experience working with large systems, bringing his expertise to the company and its clients. With a background in programming languages such as C++, C, and more, It knows its clients' needs are in good hands with the Director of Technology.
The Compliance Officer is an expert on GDPR compliance (General Data Protection Regulation). As the company continues to expand globally and work with businesses worldwide, it understands the importance of having a knowledgeable Compliance Officer who ensures that its clients are GDPR compliant.
The Sales Operations Director has over 20 years of experience working with large teams, bringing his expertise to its clients. With a background in the retail industry, the Company knows it is in good hands with the Sales Operations Director on staff.
Every business is different, which means every business owner needs exceptional support when building their online store with their platform. The Customer Success Team at Salesforce works closely with businesses during onboarding to understand how they want to grow their eCommerce store to provide personalized training sessions that fit each client's specific needs.
Live Service
The Live Services™ team works closely with the Salesfloor Customer Success Team, providing personalized support to businesses using their eCommerce platform. The Live Services™ team includes experts in marketing, design, development, and more who are available for one-on-one calls or training with customers on an as-needed basis.
The Salesfloor Platform
It is a fully customizable eCommerce platform that comes complete with all of the features retail stores need to succeed online: unlimited products/collections & pages; social media integrations including Facebook Shop & Instagram Store; over 20 prebuilt payment gateways worldwide so no matter where your business operates you can easily accept payments from around the world; advanced email marketing tools like MailChimp integrations; and more.
