March 27, 2022

If You Want To Be A Winner, Change Your Sales Engagement Platform Philosophy Now!

In this article, you will learn how sales engagement platforms can be used to improve your business and how they can make it easier for you to close more deals.

Contents

What Is Sales Engagement?

Being BUSY is NOT a sign of engagement! 

A quick search on Google for sales engagement platforms will provide you with hundreds of results. You might be thinking that your current platform is perfect and there's no need to change it. But, what do you really know about your current platform? 

How can sales engagement platforms help you reach your goals?

Sales engagement platforms provide a way to track, measure, and analyze all aspects of your sales process. This information can help you identify areas in which you need improvement and give you the tools to make changes. In addition, these platforms provide a forum for online collaboration with other business owners. 

This sharing of knowledge allows businesses to develop better strategies for selling products or services. Finally, sales engagement  can increase your productivity by making it easier for you to stay organized and track your progress.

Types Of Sales Engagement Programs

A sales engagement program can take many shapes and forms and it is imperative that you research which ones you should use for your business. 

For example, a focus group might be a better fit for your company if you are selling high-end goods or services as many of the people in the focus group have an upper-class lifestyle. 

Some companies opt to use live chat during their sales engagement programs because they offer instant customer support, whereas other companies will send out emails or text messages at specific times throughout the day. 

There are a variety of engagement platforms out there and it is important to find one that works well for your business. A good place to start your research is by checking out sites like Capterra or Salesforce.com . 

These sites provide Overviews of different types of sales engagement programs, features lists, pricing information, user reviews, and guru advice from some of the leading minds in technology.

Benefits Of A Sales Engagement Platform

The engagement platform is the heart of your sales and marketing strategy. It's where you create a connection with your customers, build relationships, and allow them to purchase from you at any time they want. 

If their experience isn't a good one, they're less likely to purchase or keep you in mind for future purchases.

 A sales platform helps you to:

Track your progress and objectives. The first step in any successful business is understanding where you are currently, where you want to be, and what actions will get you there. 

A good engagement platform can help with all of that by keeping track of the leads that have been generated, the contact information for those leads, how many emails have been sent out as part of a campaign from a given salesperson, and how many people have responded to those emails. 

This data can be used to measure your success in reaching your objectives and helping you fine-tune your strategy as needed.

Generate leads automatically. The majority of sales engagements happen because someone knows or is related to someone who knows the target customer. 

A good Sales Engagement Platform Will automatically generate leads for you through email campaigns, social media platforms , or other sources that are relevant to the customer's interests. This reduces the time and effort that you need to put into generating leads.

Segment your customers. When you are trying to sell a product or service, it can be tough knowing which customer is more likely to buy. A good Engagement Platform can help divide your customers into different groups so that you can better understand their needs and motivations.

Enable drip marketing . Drip marketing is a strategy in which small doses of information are delivered over a period of time in order to build interest and encourage people to take action.

 A good Engagement Platform can help you with drip marketing by providing updates on the progress of your campaign, tracking which leads have been contacted, and sending out reminder emails when it is time for your next step. 

Track customer activity. Tracking customer activity can help you understand which customers are taking action on your campaign, what content is resonating with them, and where they might be heading next. This information can help you optimize your strategy and make sure that you are reaching the right people

Keep track of conversions . When someone takes a step towards buying something from you, tracking the conversion rate is important so that you know how many sales have been made as a result of the campaign. 

A good engagement platform Can help you with this by providing you with figures on how many leads have been converted, the average order size, and what percentage of customers made a purchase. 

Enable SMS marketing . SMS (Short Message Service) messaging is an easy way to reach a large number of people quickly. A good Sales Engagement Platform can help you with SMS marketing by providing you with the ability to send message templates, tracking statistics such as how many messages have been sent and received, and getting notifications when someone responds to one of your messages.

FAQs

1.What is the Engagement Platform?

Sales platform is a software that helps sales teams to engage with their customers in a more personalized way. It helps sales reps track customer interactions, identify and respond to objections, and close more deals.

2.Is Salesforce a Sales Engagement?

No, Salesforce is not a Engagement Platform. Salesforce is a CRM (customer relationship management) software that helps businesses manage their customer relationships.

3.What is an engagement platform?

Engagement platforms are a type of marketing platform that helps businesses create and manage customer relationships.

They allow businesses to track customer interactions, including email addresses, phone numbers, and other contact information. This data can then be used to create targeted marketing campaigns and send promotional messages to customers who have shown an interest in your product or service.

Some engagement platforms include:

1. Hootsuite

Hootsuite is a social media management platform that allows users to track all their social media accounts in one place. It also has features for managing multiple profiles, scheduling posts, and creating custom broadcasts.

2. ActiveCampaign

ActiveCampaign is a popular email marketing platform that lets you create customized emails, track responses, and measure the effectiveness of your campaigns.

3. SendOwl

SendOwl is an email marketing automation tool that lets you send automated emails based on customer behavior (such as contact info collected through forms or lead capture pages).

4.Which platform is best for engagement?

There are many engagement platforms available on the internet. However, some of the most popular ones include:

1. Facebook

Facebook is one of the oldest and most popular social media platforms. It is used to connect with friends, family, and other people you know. It also allows businesses to reach a large audience quickly and easily.

2. Twitter

Twitter is a microblogging platform that allows users to send short messages (called tweets) that are limited to 140 characters. This makes it perfect for creating quick responses to questions or comments, as well as sharing news or information.

3. LinkedIn

LinkedIn is a professional networking site that connects business professionals with each other. It allows businesses to create custom profiles, post updates, and manage their relationships with clients and colleagues.

4. Google+

Google+ is a social media platform owned by Google that was created in 2012 as a competitor to Facebook and Twitter. It has since lost popularity compared to the two aforementioned platforms but still has a large user base.

Ultimately, it comes down to what type of engagement you are looking for on your website or blog.

5.What are the best engagement platforms (SEP)?

There are many engagement platforms (SEP) available on the market, but some of the best ones include Salesforce, Microsoft Dynamics CRM, and Oracle NetSuite.

Each of these platforms has its own strengths and weaknesses, so it is important to choose the right one for your business.

Some of the benefits of using a SEP include:

• It can help you manage your sales process more effectively.

• It can help you track your sales leads and performance.

• It can help you create custom reports and dashboards to monitor your business performance.

6.How is user engagement measured on Google analytics?

User engagement is measured by Google Analytics in a number of ways, including:

• Unique Visitors: This measures the number of unique visitors to your website or blog page over a period of time.

• Pageviews: This measures the total number of pages on your website or blog that were viewed over a period of time.

• Time on Site (CTS): This measures how long users spend on your website or blog page.

• Bounce Rate: This measures the percentage of visits that result in a user leaving your website or blog within 30 minutes.

7.How do you choose a good engagement platform?

When choosing a engagement platform, it is important to consider the following factors:

1. Cost: engagement platforms can vary in price range, and you will want to find one that fits within your budget.

2. Features: It is important to find a Engagement Platform That has all the features you need to successfully manage your sales team.

3. Ease of Use: It is important that the engagement platform is easy to use so you can track your progress and make changes as needed.

4. Customization: You will want to find an engagement platform That allows you to customize the interface to match your company's branding and style.

Conclusion

This has been a long winded blog post. But the point is this- if you have not yet implemented your sales engagement platform do it now. 

I cannot stress enough how important it is for sales teams to implement their programs and make changes as soon as possible, before competitors catch up. It's all about winning!

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Haris Mirza

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