February 2, 2022

Email Deliverability Best Practices: 20 Strategies to Get More Emails Opened

Email deliverability best practices is a topic that has been discussed for years, but never seems to get old. There are many factors which affect your email's ability to find its way into the inbox of your recipient. This blog post will discuss 20 email deliverability best practices

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Email deliverability best practices are the lifeblood of your business. Without it, you're advertising in a vacuum.Your goal should be to send email that gets into the inbox, not just to the spam folder or junk mail folder. 

It used to be that if you had an email address, odds were good that you'd open any messages sent to it unless they looked like spam. But now people are signing up for all sorts of lists and newsletters with their work AND personal addresses, so things have changed.

This guide will help you with email deliverability best practices and give you insight into what works - and what doesn't - when it comes to maximizing your email deliverability rate.

Email Deliverability Best Practices 

Get helpful suggestions on how to increase your chances at getting your emails opened and read by making sure your campaigns follow all of the best deliverability practices below.

1) Put yourself in your subscribers' shoes: Before you send out any email, imagine that you are the subscriber receiving it. Would I be interested in this? 

Is there something compelling to make me open it right away? If so, go for it! If not, try rewriting your subject lines and/or content before sending another email .

2) Be consistent with formatting: Keep important information at the top of an email message. Formatting should be consistent throughout each piece of content to keep people engaged with your emails by making sure they scan well .

Strong emphasis on words or phrases can also help emphasize key points in what you're trying to say. This makes them easier for readers to quickly pick up on and follow along with.

3) Seek out the spam trap: Many ISPs use a spam trap to flag messages as potential spam in order for senders to verify their email accounts and clean up their lists (you should always be sending emails to subscribers who signed up themselves).  

You can easily avoid this by using an email verification service such as iUpdate, which will help you weed out unverified emails before ISP providers label them as fraudulent.

4) Don't just look at bounces: Looking only at hard or soft bounces when evaluating your list is not enough. Remember that there are plenty of reasons why people may mark your messages as spam besides having unsubscribed from your list. 

As noted above, people sign up for all kinds of lists and newsletters with their work and personal addresses, so they may get messages that don't relate to them at all.

5) Use a consistent message subject line: This will help you increase your open rate . It should be short and clear, express the main purpose of your email in a direct manner , and include a compelling call-to-action (CTA).

Be sure to include words or phrases from the body of your email in this headline as well to further entice readers into opening it.

Subscribers are often more likely to open an email from someone they trust , whether that's through seeing an address on a familiar name or recognizing one of their own interests listed in the From field.  

Using people's first names will help you gain familiarity that may increase the likelihood of them opening your emails .

6) Be consistent with your source: Sometimes people's email addresses will change on their own , so it's vital to have a reliable 'from' address. Using one from which you can test and build trust is critical for long-term success as well as brand perception, so be sure to use something personal!

7) Make it easy for subscribers to unsubscribe: Make the choice clear by placing an "unsubscribe" link at the top of each message ; requiring more clicks is a quick way to lose readers. Use a link to your unsubscribe form, or better yet, frame it within your message so that it's clear how to avoid future emails . 

When you are sending the first email of any type, be sure to have an unsubscribe link clearly marked at the bottom of the message. This helps new readers know where they can go if they no longer want information from you. 

Be careful not to use hyperlinks in this area as you may cause someone who does not see the "unsubscribe" option (who has enabled images) to click on one of them and create a hard bounce for you!

8) Don't make it difficult: Your goal is to give people what they want when they want it , so do not make it difficult for them to unsubscribe from your list. If they can't find a link, they may mark your messages as spam. Use simple language that is easily recognizable.

9) Only send email to active subscribers:  When you have a new message people might be more likely to open it, but does that mean you should send it? There's a fine line between being annoying and being creative . 

It's best to assume that every email will only increase the chance of someone marking you as spam, so exercise caution when sending out promotional content or sales-y emails . 

You should only ever send emails to active subscribers; this usually means someone has opened at least one email in the past six months (but this varies). 

If you're sending to a list that has not been active, check each one manually. This is to ensure that it's someone who wants your content and will see its value.

10) Send 'drip' campaigns: Rather than spamming subscribers with multiple emails all at once, schedule out your messages for full effect.

Set up a campaign series so you can plan out an email campaign over time rather than rushing it to completion. This helps build trust by showing readers that you are mindful of their inboxes.

Make sure people have the opportunity to opt-out of any future communication if they don't want to receive them anymore! 

11) Delete non-reactive subscribers: When checking email addresses, look carefully for ones that have not been active for a long time. 

If they haven't opened anything in the past six months, chances are that they have moved on or changed their email address without telling you, so it's best to remove them from your list.

12) Avoid buying lists: This is an easy way to build up negative trust with both customers and ISPs . A surefire way to get on everyone's permanent blacklist! If someone feels spammy , they probably are. 

13) Focus on building relationships rather than sales: Building customer loyalty helps you send more messages ; brand recognition helps people recognize whether or not the content is valuable for them. 

Start by looking at the lifetime value of each subscriber (meaning how much do these readers spend with you?) and consider whether or not your message will help them during that period. If it's not profitable, tweak your email so that readers receive more value and you can maximize the lifetime return of each subscriber.

14) Use a mailing list management service: A lot of people who subscribe to lists don't actually want to see all the messages coming into their inbox , so what should you do? 

Using an online service is not only free – but also takes care of managing your relationships with subscribers in order to retain maximum engagement. 

Use data to determine content timing and frequency, create landing pages where you can capture new leads, track performance over time for every campaign.

whatever works best! For example, if someone opens an email from you one day but doesn't open anything else, resend it the next day. This way you'll keep your list active and get new subscribers!

15) Be consistent: Make sure whoever owns or manages your email sends out a steady flow of content in order to build up a relationship with readers.

Fill their inbox with useful information that is relevant to them and they will be more likely to respond when you need something from them. 

Also, remember that emails are not always received when you want them to be, so plan accordingly ; send out an email campaign at least 5 times per week .

16) Make it easy for readers to share what they like: If someone is interested in what you have to say, they may want others to see it as well!

Include sharing buttons on all the major social networks in order to make it easy for people who enjoy your content. Do you have a newsletter? Make sure they can subscribe in one click !

17) Encourage discussion: Ask questions that allow readers to interact with each other. This helps build relationships because you're connecting with them on a more personal level. 

When you let readers reply to each other, everyone wins! The sender gains valuable insight into their target audience and the recipient gets a chance to share their opinion or point of view directly with the sender.

Not only will this help build trust, but it will also provide insights into what different groups within your target audience might be interested in.

18) Offer value: No matter how , it's always good practice to make sure your emails offer value to the reader in some way. Remember that an email is a gift and people will only accept it if it has something they want ! 

Do you know what kind of content would work best for your audience? Be specific and include relevant details, such as how-to videos, real case studies or stories from other readers.

19) Use images: Emails with visual elements get opened more than plain text , so always include at least one image when possible . If not, don't forget to add social sharing buttons! 

They will help spread awareness about your brand and make it easier for others who are interested in your content to find it.

20) Make mobile a priority:  More than half of emails are opened on mobile devices, so if you aren't already prioritizing mobile delivery for your audience , now's the time to start.

Keep details like copy and images short and easy-to-view. If possible, use responsive design for seamless viewing across multiple devices. 

Here is an interesting statistic from Litmus : In Q4 2011, 25% of openings occurred on a BlackBerry device, while BlackBerries only accounted for 4% of global smartphone sales! 

This means that readers who have a BlackBerry device receive almost double the amount of email as people with other phones.

Additional Tips

Sending too many emails? Try timing them differently! Everyone has a different schedule and you never know when a person will receive your majority of emails. 

If someone is receiving an email from you every day, it may be overwhelming , especially if they're not interested in that topic . Try sending out emails at different times or days to avoid "inbox fatigue".

And Don't over-complicate, imagine what you would feel like if someone sent you an email with way too much information to read. Make sure the email is easy to scan and understand , yet informative enough for people to get something from it. 

Don't make them work hard just to read a few words ! Also, use a normal font size and structure the sentences so they are easy on the eyes. It's important that the content is inviting enough for people to actually open the newsletter. Remember that an email is a privilege, not a right , so always be considerate of your reader's time.

These are just some tips on how you can improve your emails . If you have any other best practices you would like to share, please leave them in the comments below! Good luck with your future newsletters!


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Himangi Lohar

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